Manage timely renewal of contracts for commercial customers with $50K and lower ARR, ensuring high customer and partner satisfaction.
Work directly with deal desk, pricing, partners, and cross-functional teams to get contracts renewed on time.
Adopt and champion AI tools to improve productivity and meet targets, while identifying upsell opportunities for account executives.
Zscaler is a cloud security company that accelerates digital transformation with its AI-forward Zero Trust Exchange platform, protecting customers from cyberattacks. The company fosters a culture of execution, customer obsession, and collaboration, valuing impact over activity and building high-performing teams.
Consult with merchants to understand their needs and goals for success.
Develop dynamic action plans to facilitate merchant growth and adoption of key features.
Monitor merchant health, mitigate risk, and collaborate with teams to achieve KPIs like NPS and retention.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and Mid-Market ecommerce merchants. It is backed by investors like Menlo Ventures and Bain Capital Ventures, with a high-performance culture focused on ownership and collaboration.
Coordinate with internal teams to ensure timely delivery of client projects and manage project scope, timelines, and budgets.
Serve as the primary point of contact for assigned accounts, conducting regular client meetings and ensuring high client satisfaction.
Develop and implement account plans to ensure client retention and long-term partnerships, and shape the roadmap of emerging services.
Innodata is a global data engineering company that provides data, evaluation frameworks, and human expertise to build trusted AI systems. With a 36+ year legacy, they are a Nasdaq-listed company focused on delivering high-quality data and outstanding outcomes for their customers.
Lead the growth strategy for a portfolio of 1-2 enterprise client accounts, driving incremental philanthropic gift volume and product adoption.
Build and sustain relationships with key stakeholders across client organizations, acting as a credible advisor to identify partnership opportunities.
Coordinate with internal teams across marketing, product, and operations to implement account-specific growth plans and track outcomes.
Ren is a fintech platform that enables financial advisors to integrate philanthropic giving into their clients' wealth management. The company focuses on enterprise accounts and values growth, client partnership, and structured execution.